Frequently Asked Questions

Why should I hire a wedding planner?

Hiring a wedding planner is the best decision you can make for your big day! Hiring us will allow you to spend these precious moments with your friends and family while we bring your vision to life and assume the responsibilities of your wedding day.



What type of services do you offer?

At Shaping Memories, we offer wedding and event planning services, and a wedding planning virtual advisor program. Our planning services includes our professional team working extensively on the year/months/weeks/days leading up to your special event. We, then, take responsibility on the day of your event so that you can relax and enjoy every moment! Our NEW wedding planning virtual advisor program allows us to help you plan your wedding yourself by giving you all the necessary tricks and tips you will need. This program allows you to save money on your top quality wedding. This program includes some amazing information to help you plan your wedding and it, also, includes two private virtual hours with one of our professional wedding advisors. We are your best friends with professional knowledge on running successful weddings! Take a peek at our packages on the Service page and please contact us if you would like to customize a package for yourself!



How much do you charge?

To find our prices, please see the Service page and run your mouse over each package photo. You will see the price appear and you will have an option to read more about each package by clicking the View More button. If you have any further questions, please reach out to us via email which you can find on the Contact page or scroll down to the very bottom of each page.



What venues do you work at?

Great question! We have worked at many locations over the last 10+ years across Vancouver Island, and Vancouver. If we have not worked at your venue before, this is very exciting to us and we would love to add another name to our list! Please know that we are not limited to Vancouver island weddings or even Canada! We love to travel and would be thrilled to hear more about your wedding!



Do you work by yourself? Or do you have helpers?

At Shaping Memories, we have an amazing group of professional event coordinators! We love to make sure that our bases are covered at all times. We will review each event and decide the best option for our clients. Whether you have one or five coordinators at your event, it will still be amazing!!



Do you charge anything for a consultation?

We love to meet our potential clients and get to know them! Our consultations are free because we want to developed a perfect connection together!



What is a consultation for?

This is the perfect opportunity to get to know one another! We want you to feel like we are a great match for you, your guests, and your event! At our first meeting, we will talk about your wants and needs for your event, as well as what you have already completed in preparation for your special day. We love developing a personal connection with you and hearing about the details of your day! Allow us to show you our professionalism and our love towards what we do! Our consultation can be done in person, over the phone, or even via video chat!



When should I reach out to book my planner?

We would love to hear from you anytime! We would suggest reaching out 6-12 months before your event day. However, our team is fully capable to jump in at any time to help you with your special day! For a corporate event, please reach out to us as soon as you can!



Which vendors do you normally work with?

Same deal as the venues we work with! We have worked with many vendors over the last 10+ years across Vancouver Island, and Vancouver. If we have not worked with your vendor before, this is very exciting to us and we would love to add another name to our list! We love creating the perfect team with your vendors for your special day! If you do need some suggestions on where to start looking, reach out to us and we can offer some suggestions for vendors!



My venue already has a venue coordinator. Is it common to have both?

This is wonderful news! We are happy to work with venue coordinators at your wedding! We like to combine our amazing skills so that your wedding is perfect! What makes us a perfect team is that we know your wedding inside and out and your venue coordinator knows their venue inside and out. It is common to have both a venue coordinator and an event coordinator!



(NEW) What is a Wedding Planning Virtual Advisor?

A Wedding Planning Virtual Advisor is your best friend with professional knowledge on running successful weddings! This new program we are excited to offer allows us to help you plan your wedding yourself by giving you all the necessary tricks and tips you will need. This program allows you to save money on your top quality wedding. This program includes some amazing information to help you plan your wedding and it, also, includes two private virtual hours with one of our professional wedding advisors. These private sessions are a perfect way to make sure that you are on the right track, get extra inside tips and tricks of the trade, receive personalized help with your timeline, and more.